Introduction
Way2IT Services is a leading software & web development company that provides custom software development and IT consulting services, as well as digital marketing and SEO. Your data security is our responsibility. This privacy policy tells you about our procedures for data collection, use, sharing, and protection when you use our webpage or benefit from our services. We are focused on the IT sector, and also give services in the digital marketing sector, so you can see the data activities of all business areas.
Information We Collect
We collect information you provide directly and automatically when you use our website or services. Personal information we may collect includes:
Contact and Identification Data
Name, email address, postal address, phone number, and job title, as provided on contact forms, quote requests, account registrations, or other interactions.
Account and Transaction Data
Login credentials (username, password), billing or payment details (credit card or invoicing information), and company name if you engage in consulting or service projects.
Technical and Usage Data
IP addresses, browser type, device identifiers, operating system, referring pages, and pages visited. This also includes cookies and tracking data (see below). These data help us analyze site usage and improve service delivery. Personal identifiers such as IP addresses and cookies are considered personal information under laws like the CCPA.
Communications
Records of your communications with us (emails, messages, support requests), including any information you provide in those messages.
Marketing and Analytics Data
Information from your interactions with our emails or marketing materials (e.g., email opens, link clicks) and any data from third-party analytics tools.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. They may be:
- Strictly Necessary Cookies: Required for core site functionality (e.g., keeping you logged in, remembering form inputs).
- Performance/Analytics Cookies: Collect information about website use (pages visited, links clicked) to help us analyse and improve our site.
- Functional Cookies: Remember your preferences (language, region) to customize your experience.
- Marketing/Advertising Cookies: Allow us to locate visitors on different websites and display ads related to their interests.
Cookies can store data that can identify you. To comply with the EU ePrivacy Directive and GDPR, we get your consent for the use of non-essential cookies. You can control or delete cookies through your browser settings. However, disabling cookies may affect site functionality. See our Cookie Policy for more information.
How We Use Your Information
- Service Delivery: Fulfilling and improving our IT and digital marketing services for you.
- Customer Support: Answering questions, technical assistance, managing your account.
- Communication: Informing you of services, updates, quotes, or marketing (if permitted).
- Personalization and Improvement: Customizing your experience and improving our offerings based on usage patterns.
- Marketing and Advertising: With consent, sending promotional material or showing targeted ads.
- Legal Compliance: Complying with legal obligations and protecting against fraud or threats.
We will only use your information where we have a legal basis, including consent, contract necessity, legal obligation, or legitimate business interest.
Data Sharing and Disclosure
Way2IT Services does not sell your personal information. We may share your data with:
- Service Providers: Vendors who support operations (e.g., cloud hosting, CRM, payment processors).
- Analytics and Advertising Partners: Platforms like Google Analytics, Ads, Facebook Ads.
- Affiliates and Subsidiaries: For internal business use such as IT management.
- Legal Requirements: To comply with legal obligations or protect rights/safety.
All third parties must keep your data secure and only use it for specified purposes. We may share aggregated or anonymized data that does not identify individuals.
International Data Transfers
We may transfer your data across borders, ensuring safeguards like GDPR-compliant standard contractual clauses are in place. Use of our services implies agreement to such transfers under these safeguards.
Data Retention
We retain data only as long as needed for business or legal reasons. Once no longer necessary, the data will be deleted or anonymized securely. Examples include financial and transaction data retention for tax purposes.
Data Security
We implement technical, administrative, and physical security controls including encryption, firewalls, access controls, and security reviews. You should protect your account with strong passwords and avoid sharing credentials.
If a data breach occurs, we will notify you and authorities as required by law.
Legal Compliance
- GDPR (EU): We respect consent-based data processing and follow data subject rights and breach notification laws.
- CCPA (California): We comply with California law and offer rights such as data access, deletion, and opt-out from data selling.
- Other Laws: We follow applicable data laws in jurisdictions like the UK, India, and upcoming legislation globally.
Your Rights Regarding Your Data
If you're in the EU (under GDPR) or similar jurisdictions, you may have the right to:
- Access your data
- Rectify inaccurate data
- Request deletion of your data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
To exercise your rights, please contact us using the details provided below.
Contact Information
For questions or assistance regarding these Terms, please contact us at:
Way2IT Services
C-87, 2nd Floor, Sector 63, Noida, U.P. 201301, India
Email: info@way2itservices.com
Phone: +91 7838257939
Last Updated: May 12, 2025